In order to login and buy products on our site you need to open an account using the link at the top of the page. Here you will be asked for your contact details and delivery address. We do not hold any credit card information so you will need to enter this yourself each time.
When you have created an account and logged in you are ready to start making purchases. To do this click on “add to cart” for each item you would like to buy. When you have finished click the secure checkout button to the right of the screen.
The filters have been included on this site for those people with special dietary requirements or preferences. Simply navigate the site as normal using the search bar or category headings until you reach the page where you would like to see the filters applied. Here highlight the filter or filters you would like to see then click apply. All the products that match the filters will appear on screen. To disable the filters un-check the appropriate fields then click apply.
When your order is received we aim to have it at you door within three working days. To do this we use a courier service who can deliver to any Pakistan location. All goods will be appropriately packaged to help prevent any accidental damage. Ideally there will need to be someone present to sign for the parcel or if you give permission for the box to be left somewhere safe without signature, (this will be at your own risk) then please give us instructions of where you would like it leaving when checking out.
Absolutely! Just pay in advance, when we will get confirm at bank then we will schedule parcel.
Delivery charges to Karachi are free on orders over Rs 4000 unless you have chilled, frozen or fresh goods in your basket. (Please see below for additional courier rates ).
If you order items that come to Rs 4000 but you have any items that require chilled packaging, we will charge Rs 250 delivery to go some way towards the cost of the water-filled ice-packs, additional packaging and the guaranteed next day delivery.
If your order is below Rs 4000 then there is a Rs 200 delivery charge applied which rises to Rs 150 per kg if your order includes chilled, fresh or frozen goods. The delivery charge is applied automatically by our on-line ordering site BUT if you have ordered items that would be under 2KG in weight and we are able to send it cheaper via the Post Office, we will do this for you and refund the difference.
Additional delivery charges will be requested for customers who live with-in the zone where Leapord couriers have no service.
We truly believe in using biodegradable box and cloth bags, which you can be reuse as possible in order to keep both our environmental impact.
We aim to deliver your order as soon as we can. Orders received by 11am weekdays for delivery should arrive within 3 business days by carrier or Leapord Courier. If there are any hold ups with your order we will endeavour to contact you the same day. We will however send you an email confirming when your order has been dispatched and your order should then be with you the next working day. If there is a specific day that you need your order to be delivered, please just let us know and we will do this for you if at all possible. If your order is being sent by courier then deliveries will take place Monday to Friday only but, if your order contains chilled, fresh or frozen goods, the delivery schedule is Tuesday to Friday as we are unable to send out chilled goods over a weekend. For further details please refer to the terms & conditions.
